Enhance collaboration and improve efficiencies across the lifecycle of a project, from initial site survey through to installation and sign off.
Forms – Add custom forms throughout the project flow including site survey, testing of products and customer sign off
Calendar Management – assign engineering resources and external freelancers. Avoid double booking with conflict feature
Stickers – Add overlays to site survey images to replicate the product. Great for giving stakeholders and installers information on how the final product will look when in situ.
Tasks – Create tasks against projects / products, locations, set priority, and deadlines. Other features include Kanban boards and time tracking
Timesheets – Create timesheets for all engineering resources and assign to a customer, whenever a task is open, sub task is completed or an entry added to the calendar.
QR Codes – Easily manage products, “check in to a location, used by customer to bring up product details and easily raise helpdesk ticket
Product Management – assign kit to rooms and set data requirements from the installer including testing form and serial number or IP etc
Service Contracts – Create service contracts, add sites / rooms and assign products and testing forms. Schedule maintenance visits and generate reports
Helpdesk – Manage the products installed easily via customer forms or email. Set SLAs and priorities tickets
Sign-off – Attach testing forms to products, upload images and videos and mark as complete. Downloadable PDF and XLS with all the product commissioning data via the customer portal.